Privacy Policy

Privacy Policy

Whitestone is committed to safeguarding your privacy and customer data.

5.1 Personal Data We Collect

When you browse or place an order on whitestone.com.pk, we collect:

●       Full Name, Delivery Address, City, Postal Code.

●       Mobile Phone Number (for dispatch updates and courier delivery calls).

●       Email Address (for order confirmations and invoices).

●       Device data (IP address, browser cookies, and session analytics to improve store navigation).

Use of Information

Your information is strictly used to:

1.     Process, pack, and deliver orders.

2.     Send SMS/WhatsApp tracking and order notifications.

3.     Respond to support queries and product questions.

4.     Send promotional discount alerts (customers can opt out at any time).

Data Protection & Third Parties

●       We do not sell, lease, or rent customer contact details to third-party marketing companies.

●       Data is shared only with verified logistics providers (courier services) and secure payment processors to complete order fulfillment.